Know Your Guests, Elevate Service
Know your guests better with insights into habits, spending, and preferences to personalize service, upsell smarter, and create unforgettable experiences for every guest.
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Know Your Guests, Elevate Their Experience
Gain valuable insights with UMAI’s guest history tracking. See how often guests visit, track their reservation habits, and spot no-shows. It’s all about knowing your customers deeply to deliver exceptional, personalized service every time.
Upsell Smarter with Spend Tracking
Understand your customers’ value with spend tracking. See total spend over time and average spend per visit to identify high-value guests. Leverage these insights to make tailored upsell suggestions, like premium wines or special dishes, for a truly personalized experience.
Personalize Service with Easy Guest Tags
Keep your team in the know with customer tags. Mark guests as VIPs, note allergies like peanuts, and let the system auto-tag first-timers and regulars. It’s all about helping your team deliver personalized, top-notch service every time.
Diners Share Preferences for Tailored Service
Let diners tell you what they need upfront by tagging themselves during reservations. From dietary preferences to special occasions, guests can share their preferences, giving your team the insights they need to deliver a memorable, tailored experience.